Frequently Asked Questions

Frequently Asked Questions

Q - Where you based?

A - We are based in London, England

Q - Do you post?

A - Yes, we post all over UK for our customers. 

Q - Can I collect from you?

A - Yes sure, customers are welcome to collect. Collection is from North London.

Q - Do you delivery personally?

A - Sorry we do not delivery personally at the moment.

Q - Can you meet anywhere else?

A - Sorry collection is just from North London at the moment.

Q - How do i know i will receive items?

A - We are a trusted seller since 2014, providing the most

Honest and reliable service. All our postage is next day signed and tracked delivery 

So you can check when we have posted your items.

We have over 100s of great customer feedback and we can show you.

We can also send you a live picture of your item so you can see we have it in stock ready to dispatch. Please order with complete confidence. 

Q - Do you have a shop?

A - Unfortunately we do not have a shop, customers usually come and pay cash and collect their items. Or we post next day signed and tracked delivery.

Q- Are all photos of the actual products?

A - Yes, all photos are taken by us and watermarked as you can see. We do not use photoshop to edit our photos to look better. 

 Q - How long for delivery?

A - We aim to deliver your item next day, sometimes it may arrive the following day due to unforeseen circumstances. If you'd like guaranteed delivery for next day, please feel free to ask us, however it will cost a little more.

Q - Do you accept returns?

A - We are a very small business that runs on small profit margins, returns or refunds can take time and cost us management fees etc. Therefore we do not accept returns. However, please rest assured that all items are checked throughly before dispatched and we make sure that customers are happy.

If you have any more questions, please feel absolutely free to ask and we’d be happy to help.